At Infinitas Support Services, we understand the importance of maintaining safe, positive, and meaningful connections between children, young people, and their families. Our Supervised Family Time, Transport, and Youth Mentoring Services provide structured, child-focused support that prioritises safety, emotional wellbeing, and respectful relationships.

What We Offer

Supervised Family Time Visits

We provide fully supervised visitation for children and their families, ensuring each session is safe, supportive, and professionally facilitated. Our experienced staff observe, support, and document visits to ensure the child’s needs are always the focus.

  • Visits in community locations, homes (where appropriate), or neutral venues
  • Detailed contact reports after each session
  • Trauma-informed, culturally responsive, and child-centred approach

Transport Support

Our trained staff provide reliable and safe transport for children and young people to and from:

  • Family time visits
  • School and educational programs
  • Medical and therapeutic appointments
  • Placement transitions

All transport is provided with:

  • Door-to-door service and risk assessment protocols
  • Timely pickups and drop-offs
  • Real-time communication with carers and agencies

Youth Mentoring & Skill-Building Support

Our Youth Mentoring service supports young people to build confidence, resilience, and life skills while strengthening positive identity and decision-making.

Mentoring can focus on:

  • Emotional regulation and coping strategies
  • Social skills and healthy relationships
  • Education engagement and goal setting
  • Community connection and positive activities
  • Transition support and independence skills

Mentoring is:

  • Strengths-based and relationship-focused
  • Delivered in the community and everyday environments
  • Aligned with case plans and therapeutic goals
  • Culturally responsive and trauma-informed

Who We Support:

  • Children and families involved in the child protection system (DCJ referrals)
  • Young people in out-of-home care
  • Out-of-home care providers seeking professional contact and mentoring support
  • Agencies requiring reliable transport and supervised contact services

Why Choose Infinitas Support Services?

Qualified, Experienced Staff
All team members are trained in child protection, behaviour management, trauma-informed practice, and mandatory reporting.

Child-Centred & Youth-Focused Practice
We prioritise the rights, voice, dignity, and emotional safety of every child and young person.

Clear Communication
Timely updates, risk alerts, and comprehensive reports after every session.

Flexible & Reliable
We work alongside care plans, court orders, cultural needs, and family dynamics.

Values-Driven Service
Respect. Empathy. Integrity. Accountability. Professionalism. Transparency.
These values guide everything we do.

Referrals & Enquiries

We accept referrals from:

  • DCJ caseworkers
  • NGO providers
  • Out-of-home care agencies

To commence the referral process, please complete the referral form below.
For enquiries about Supervised Family Time, Transport, or Youth Mentoring services, contact us to discuss how we can support your clients and families.

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